OUR TEAM OF PROFESSIONALS

The Linden Group Team works together responding to the unique needs of each client and their individual employees. We are committed to our client’s best interests. Linden Group’s experienced professionals are extensively trained and updated on current developments relating to employee benefit plans and products.

SALES REPRESENTATIVE

• Ensures quality benefits, while maintaining cost effectiveness
• Coordinates sales & renewal process
• Negotiates the most competitive premium levels
• Obtains alternative quotations in the competitive marketplace
• Provides benefits review and market analysis
• Coordinates enrollment meetings
• Provides assistance with employee announcement
• Monitors the progress of the benefits plan throughout the year

CUSTOMER SERVICE

• Responds to client service needs within one day
• Investigates claim and administration inquiries
• Provides personalized guidance to administrator
• Assists with employee communications
• Has direct access to insurance companies
• Maintains up-to-date knowledge of ever-changing benefits laws
• Advises on current issues and regulations
• Provides guidance on proper human resource procedures

ADMINISTRATION

• Coordinates quotation process
• Provides hospital and physician plan comparisons
• Assists with employee meetings
• Proofs employee enrollments
• Coordinates efficient enrollment process